These success stories are representative of the experiences and results achieved for hundreds of clients in the government and commercial sectors.
One of the largest school districts in the country needed a solution to increase federal revenue recovery, and to indentify and implement operational efficiencies and compliance enhancements for Medicaid claims processing for special education services. The district …
The low-income residential customer rate reduction program, regulated by the Public Utility Commission of Texas (PUCT), is a state-level program established to provide electricity and telephone services at a reduced cost to over four million eligible residents. After …
On of the largest U.S. telecoms was operating a mature and established low cost broadband program and needed a way to strategically plan for increases in applications and eligibility reviews/ determinations. The primary goal was …
A global telecommunications provider needed a partner with expertise ineligibility determination and customer contact services to design and administer its new Lifeline program. They had the phone, service plan and marketing ready, but sought expertise in Lifeline …
A Midwestern state with 350 local agencies needed an end-to-end solution to streamline federal and state grants managed at the local agency level (e.g., county, provider, service location). The primary goals were to improve cash flow, optimize Federal revenue recovery …
A leading national healthcare benefit provider needed help managing inbound customer inquiries regarding benefit plans, especially during busy open enrollment seasons. They also need highly trained, licensed agents and automated solutions to support outbound initiatives aimed …
A school applied to the federal ‘E-rate’ program for reimbursement to recover the cost associated with its lit fiber special construction project that totaled tens of thousands of dollars. As with most fiber funding requests, the school was subject to an in-depth review that included …
A Texas municipality sought an experienced partner to help efficiently and accurately qualify, enroll and notify 45,000 participants eligible for its energy subsidy program. Leveraging proprietary technology to quickly filter and match application data points, Solix deployed …
One of the largest U.S. telecoms needed to determine what steps it could take in order to improve its approval percentage for individuals who would qualify for its discounted broadband services. The primary goals were to increase enrollment and the percentage of …
The world of healthcare insurance and benefits management is constantly changing. That there will be more tumult ahead is a virtual certainty. One solution for successfully mastering these challenges is found in …
The Pennsylvania Universal Service Fund, regulated by the Pennsylvania Public Utility Commission, aims to reduce and restructure access charges and intraLATA toll rates. It also encourages greater toll competition while enabling carriers to preserve the …
