As an administrator of numerous low-income benefit programs for more than 15 years, Solix has been intimately involved with the evolution of business process management and technology, and we have enabled our clients to benefit from these advancements.
Best practices center on improving the participation rates of eligible consumers, minimizing the potential for ineligible participation and duplicate benefits, quickly implementing program design or modifying eligibility criteria, streamlining processes, and enhancing both oversight and transparency.
Effective program management drives efficiencies through flexible process design that combines appropriate levels of automation with skilled human expertise.
Download the full article: Effective Low-Income Benefit Program Management
