Author: Eric Seguin, Vice President, Corporate Development & State Programs
In this economic climate, the government places greater demands and expectations on public benefit programs, and Lifeline is no exception. The Lifeline program has come under much scrutiny in recent times, leading the FCC to enact several changes to eliminate waste, fraud, and abuse.
For eligible telecommunications providers (ETCs), it can be challenging to serve business needs by seeking to increase Lifeline participation rates, while satisfying all state and federal requirements – particularly when those rules and requirements vary state by state, and continually change over time.
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